HAINAULT BUSINESS PARK BID
LED SCREEN ADVERTISING — TERMS AND CONDITIONS
Effective from: [15-09-2026]
These Terms and Conditions apply to all advertising displayed on LED information screens operated by Hainault Business Park BID (“HBP BID”).
By submitting advertising material, the advertiser agrees to these Terms and Conditions.
1. Eligibility for free advertising
1.1 Businesses occupying premises within the Hainault Business Park BID area may advertise on the screens free of charge, subject to these Terms and Conditions.
1.2 The standard free allocation consists of up to two plays per day, each lasting no more than 30 seconds.
1.3 Businesses liable to pay a BID levy must have their BID levy payments fully up to date to qualify for free advertising.
1.4 Where any BID levy payment is overdue, HBP BID may refuse, suspend or remove the business’s free advertising until the outstanding amount has been paid and cleared.
1.5 Businesses within the BID area that have a zero-rated or nil BID levy are entitled to the same standard free advertising allocation.
1.6 Free advertising has no cash value, cannot be transferred to another business and cannot be exchanged for another HBP BID service.
2. Additional and paid advertising
2.1 Advertising exceeding the standard free allocation will be charged at HBP BID’s current standard advertising rates.
2.2 Any additional frequency, longer campaign, priority scheduling or advertising on behalf of a business outside the BID area must be agreed with HBP BID in advance.
2.3 The applicable price, campaign period and estimated display frequency will be confirmed before paid advertising begins.
2.4 Unless otherwise agreed in writing, payment must be received before a paid campaign is displayed.
2.5 HBP BID may amend its advertising rates by giving reasonable notice. Changes will not affect a paid campaign that has already been confirmed.
3. Submission of advertisements
3.1 Advertisements must be submitted in the format, dimensions, resolution and file type specified by HBP BID or its screen operator.
3.2 The advertiser is responsible for ensuring that all wording, images, logos, contact details, prices, dates and other information are accurate.
3.3 Advertising material must be supplied by the submission deadline notified by HBP BID. Late or technically unsuitable material may not be displayed.
3.4 HBP BID is not responsible for creating or redesigning advertising material unless this has been separately agreed.
3.5 Advertisements should be clear and easily understood by people passing the screens. HBP BID may require changes where an advertisement contains excessive text, poor-quality images or material that may distract drivers or create a safety concern.
4. Acceptable advertising
4.1 All advertisements must be legal, decent, honest and truthful and must comply with applicable UK legislation, the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing, and any other relevant advertising rules.
4.2 Advertisements must not:
a. contain false, misleading or unsubstantiated statements;
b. be offensive, indecent, threatening, discriminatory or defamatory;
c. promote hatred, violence, unlawful activity or unsafe behaviour;
d. infringe another person’s copyright, trademark, privacy or other rights;
e. contain political campaigning or party-political material;
f. promote illegal products or services;
g. contain flashing, rapidly moving or otherwise distracting content that HBP BID considers unsuitable for a roadside or business-park screen;
h. damage, or be reasonably likely to damage, the reputation of HBP BID, Hainault Business Park, its businesses or its partners; or
i. create the impression that HBP BID endorses a particular advertiser, product, service or claim unless HBP BID has expressly agreed to such an endorsement in writing.
4.3 Advertising for age-restricted, regulated or sensitive products and services—including alcohol, gambling, financial products, medicines and health-related products—will only be accepted where HBP BID is satisfied that the advertisement is lawful, suitable and compliant with all applicable rules.
5. Approval and refusal
5.1 All advertisements are subject to approval by HBP BID before display.
5.2 HBP BID may reject, request amendments to, suspend or remove any advertisement that it reasonably considers inappropriate, inaccurate, unlawful, technically unsuitable, unsafe or contrary to these Terms and Conditions.
5.3 HBP BID’s decision regarding the suitability of an advertisement for its screens will be final.
5.4 Approval by HBP BID does not confirm that an advertisement complies with the law or applicable advertising regulations. Responsibility for compliance remains with the advertiser.
6. Advertising schedule and availability
6.1 HBP BID will use reasonable efforts to provide the agreed number of displays, but cannot guarantee an exact display time, sequence, audience size or number of people who will see an advertisement.
6.2 Advertising schedules may be changed to accommodate urgent HBP BID announcements, safety information, emergency messages, public-service information, screen maintenance or operational requirements.
6.3 HBP BID may temporarily suspend advertising because of equipment failure, loss of power or communications, maintenance, severe weather, vandalism or circumstances outside its reasonable control.
6.4 Where a paid campaign is materially affected by an extended interruption, HBP BID may extend the campaign or provide replacement display time. No cash refund will be payable unless HBP BID agrees otherwise.
6.5 HBP BID does not guarantee any enquiries, sales, website visits or other results from an advertisement.
7. Advertiser’s responsibilities
7.1 The advertiser confirms that it has all permissions, licences and consents required to use the submitted wording, photographs, video, music, trademarks, branding and other content.
7.2 The advertiser must hold evidence supporting any factual, comparative, environmental, pricing, performance or promotional claim made in the advertisement.
7.3 The advertiser must immediately notify HBP BID if:
a. any information in the advertisement becomes inaccurate;
b. an advertised offer expires or is withdrawn;
c. the advertiser no longer has permission to use any part of the material; or
d. a complaint, regulatory investigation or legal claim is made concerning the advertisement.
7.4 The advertiser is responsible for promptly providing replacement material when an advertisement becomes out of date.
8. Permission to display material
8.1 The advertiser grants HBP BID and its appointed screen operator a non-exclusive, royalty-free licence to store, reproduce, resize, reformat and display the submitted material for the agreed advertising campaign.
8.2 HBP BID may make minor technical adjustments needed to display the material correctly. Material will not be substantially altered without the advertiser’s agreement.
8.3 Ownership of the advertiser’s original material remains with the advertiser or its relevant copyright owner.
9. Liability
9.1 The advertiser remains responsible for the content of its advertisement and for any complaint, claim, loss or expense arising from that content.
9.2 The advertiser will reimburse HBP BID for reasonable losses, costs or expenses resulting from the advertiser’s breach of these Terms and Conditions or infringement of another party’s rights.
9.3 HBP BID will not be liable for indirect or consequential losses, loss of profit, loss of business or loss of anticipated benefit arising from the display, non-display, interruption or removal of an advertisement.
9.4 Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited.
10. Cancellation and removal
10.1 An advertiser may ask for its advertisement to be removed by giving HBP BID reasonable notice.
10.2 Charges already incurred for design work, reserved display time or a campaign that has begun will not normally be refundable.
10.3 HBP BID may suspend or end an advertising campaign immediately where:
a. the advertisement breaches these Terms and Conditions;
b. the advertiser has supplied false or misleading information;
c. an applicable BID levy or advertising charge is overdue;
d. HBP BID receives a credible complaint or regulatory concern; or
e. continued display may expose HBP BID to legal, reputational or operational risk.
11. Complaints
11.1 Complaints concerning an advertisement should be sent to:
HBP BID Manager
Email: hbp@hainaultbusinesspark.com
11.2 HBP BID may temporarily remove an advertisement while a complaint is investigated.
11.3 The advertiser must provide any information or evidence reasonably requested by HBP BID in connection with a complaint.
12. Changes to these Terms and Conditions
12.1 HBP BID may update these Terms and Conditions to reflect changes to its services, charges, operational requirements or applicable rules.
12.2 The version in force when advertising material is submitted will apply to that campaign, except where an immediate change is required for legal, regulatory or safety reasons.
13. General provisions
13.1 Advertising on the screens does not create a partnership, agency relationship, recommendation or endorsement between HBP BID and the advertiser.
13.2 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.
13.3 These Terms and Conditions are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over any dispute.